Customer Service

Price Match Guarantee:

We will match product prices including shipping with any other authorized online retailer.


Cards Accepted as Payments on Ritzy Baby:

We accept the following cards as payments: Visa, Mastercard, Discover, and American Express.

You can also check out using your PayPal account.

You can safely enter your credit card number via our secure server, which encrypts all submitted information.


Need Help?

Call toll free: 1-877-893-0313 | M-F 10 a.m. - 7 p.m. CST


Privacy:

Ritzy Baby is a family owned business and we will never sell, lease, or share any of our customer's personal information.


Shipping:

Standard Ground Shipping within the United States:

0 to $19.99	$4.95
$20.00 to $29.99	$5.95
$30.00 to $59.99	$6.95
$60.00 to $79.99	$7.95
$80.00 to $99.99	$8.95
$100.00 to $119.99	$9.95
$120.00 & up	$10.95

Delivery Time:

Delivery times do vary but most products as noted ship within 1-2 days. If your item states that it will ship today then we will ship your order that very same day if your order is placed no later than 3pm CST. If you place an order for UPS overnight or ground please take into consideration that orders placed after 3PM CST will not ship out until the following day. Some of our products are hand made and or painted at the time your order is placed. Please allow the time noted in the product details for the completion estimate and also allow 4-5 days for shipping. Shipping cost to Canada is $20 per order for a car seat, and will be billed to your charge card seperately. We would appreciate rush requests to be called in at 1-877-893-0313 or emailed to us at sales@ritzybaby.com. We may not always be able to get your package out overnight, but if we can we will be happy to work it out for you.